Frequently Asked Questions
Find answers to common questions about Story Generator. Can't find what you're looking for? Contact our support team.
Getting Started
Story Generator is a web-based tool that helps you create engaging social media content, specifically designed for platforms like TikTok and Instagram. It uses AI to generate quotes, captions, and visual content that you can customize and export as images or videos.
You can try Story Generator without an account with limited daily generations. However, creating a free account gives you access to more features, saves your work, and tracks your export history.
Simply enter your topics or use our preset categories, click "Generate with AI", and our system will create 4 slides with quotes, icons, and styling. You can then customize each slide, change colors, fonts, backgrounds, and export as images or videos.
AI Generation
Our AI analyzes your chosen topics and generates relevant, engaging quotes and captions tailored for social media. The AI considers trending formats and creates content optimized for viewer engagement.
Absolutely! All AI-generated content is fully editable. You can modify quotes, subtexts, TikTok titles, descriptions, icons, colors, fonts, and backgrounds to match your brand and style.
You can generate content for various topics including Positive Affirmations, Health & Wellness, Relationships, Faith & Spirituality, and more. You can also add custom topics or provide a custom prompt for more specific content.
Generation can fail due to daily limit reached, network issues, or server load. Check your remaining generations in the usage display. If you've hit your limit, consider upgrading your plan or wait until the next day.
Subscription Plans
We offer four plans: Free (2 generations/day, 4 saved exports), Starter ($5/month - 10 generations/day, 10 saved exports), Creator ($22/month - 50 generations/day, 30 saved exports, custom branding), and Pro ($99/month - 200 generations/day, 50 saved exports, custom branding, API access).
One generation creates a set of 4 slides with AI-generated content. Each time you click "Generate with AI", it counts as one generation toward your daily limit.
No, daily generation limits reset every 24 hours and do not roll over to the next day. Make sure to use your generations each day!
Yes, you can upgrade your plan at any time from the Subscription page. For downgrades, please contact our support team. Changes take effect immediately upon payment.
All paid plans come with a 7-day money-back guarantee. If you're not satisfied, contact us within 7 days for a full refund.
Exporting Content
You can export your content as PNG images (individual slides) or as MP4 videos (individual slides or combined with transitions). Videos include smooth animations and optional background music.
All exports are created at 1080x1920 resolution (9:16 aspect ratio), which is the optimal size for TikTok, Instagram Reels, and YouTube Shorts.
Yes! You can upload your own audio file (MP3, WAV, etc.) to use as background music for your video exports. The audio will loop if the video is longer than the audio file.
We offer multiple transition types including Fade, Slide, Zoom, and Flip. You can select your preferred transition style before exporting a combined video.
Video duration depends on your slide duration settings. Each slide can be set from 1-30 seconds. You can also enable looping for continuous playback.
Export History
Export history automatically saves a record of your exports, including the slide content and settings used. This allows you to revisit and re-export previous creations.
The number of saved exports depends on your plan: Free saves 4 exports, Starter saves 10, Creator saves 30, and Pro saves 50. When you exceed the limit, older exports are automatically removed.
Yes, you can delete individual exports or clear your entire export history from the History page.
Custom Branding
Custom branding allows Creator and Pro subscribers to change the watermark text on their content. Instead of the default "wqsk.io" watermark, you can display your own brand name or website.
If you're on a Creator or Pro plan, simply click on the watermark text at the bottom of any slide card. An input field will appear where you can type your custom watermark.
The watermark cannot be completely removed, but Creator and Pro users can customize it to display their own branding, effectively making it part of their content.
Account & Billing
Click on your profile in the navigation bar and select "Change Password". Enter your current password and your new password to update it.
We accept payments through PayPal, which supports credit cards, debit cards, and PayPal balance. All transactions are securely processed.
You can cancel your subscription from the Subscription page by clicking "Cancel Subscription". You'll retain access to premium features until the end of your current billing period.
Your current story and settings are preserved when you cancel. However, your export history limit will adjust to the Free plan limit (4 exports), and older exports may be removed.
You can delete your account from the Delete Account page. Go to /delete-account or click the link in your account settings. Account deletion is permanent and will remove all your data, stories, and export history. This action cannot be undone.
Technical Questions
Story Generator works best on modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience with video exports, we recommend using Chrome.
Video export processes each frame individually, which can take time depending on slide duration and your device's processing power. Longer videos with more slides will take more time.
Yes, Story Generator is responsive and works on mobile devices. However, for the best experience, especially when exporting videos, we recommend using a desktop or laptop computer.
Ensure your browser allows downloads from our site. Check your downloads folder or try using a different browser. If issues persist, try clearing your browser cache.
Still have questions?
Our support team is here to help you get the most out of Story Generator.
Contact Support